Frequently Asked Questions

LusterLengths is the only hair extension brand that is designed to be the perfect blank canvas. Our unique shade, “Quartz,” is the perfect clean level 10 blonde- it is neither warm, nor cool. Whether you use the hair as it comes, for a perfect clean platinum, or you custom color the hair, there is no underlying pigment to battle with which means you’ll get a flawless match every time.

LusterLengths hair extensions, like all hair extensions, will last longer if they are cared for properly by the wearer. The amount of washing, styling, product use, and lifestyle of the wearer are all factors that will determine the lifespan of the hair. LusterLengths is made from the highest quality Russian hair available on the market; if cared for properly, it can be used up to 15 months.

The amount will depend on the wearer and their desired look. For a natural, average density look, 150 grams will be sufficient. However, because of our unique ultra flat weft technology you can easily add much more hair than you would typically be able to fit with other brands. 

LusterLengths wefts can be cut at any point along the weft and will not shed or fray because of their unique construction. 

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BEFORE YOU PURCHASE:

REFUND AND RETURN POLICY

Due to the nature of our product, and federal health regulations, all of our hair extensions are final sale. We do not offer refunds on any hair extension purchases. If you believe that you have received defective merchandise, please contact us immediately. We will NOT allow an exchange if the item has ANY signs of being worn. Hair cannot be brushed, washed, fingered through, combed, cut, or taken out of the bundle. Our hair undergoes a strict quality control process to ensure that our customers receive only the best hair. If you have any questions comments or concerns, contact customer service directly at contact@lusterlengths.com